Animal Intake

Surrendering a Pet / Bringing in a Stray

PVAS accepts owner surrenders by appointment only at our Trenton Center location Mon - Fri, 9-11AM for cats and 3-6PM for dogs. Call (956) 329-0128 to make an appointment.

PVAS provides intake services for: Edinburg, Hidalgo, Hidalgo County, La Joya, McAllen, Palmhurst, and Palmview.

PVAS cannot guarantee the outcome for any animal surrendered or brought in as a stray.

PVAS cannot provide updates or holds for citizens who have surrendered owned or stray pets.

Surrendered animals do not have a hold period and are considered to be in PVAS custody upon intake. Owners interested in reclaiming a surrendered pet must follow the standard adoption process.

Strays brought to PVAS will be held for 72 hours to give the owner a chance to reclaim their pet. PVAS has custody of strays until the reclaiming process is complete. 

Surrender Fees

There is no fee for surrendering a pet or bringing in a stray, though we do ask for a donation to help offset the cost of care.

Deferred Intake

Deferred Intake is a humane alternative to surrendering animals to PVAS. Through the deferred intake, or “vaccinate and release” program our staff vaccinates a stray animal about to be surrendered to PVAC, and the person surrendering that animal then holds that animal for 3 days in their own home before ultimately surrendering the stray to PVAS on the 4th day. This option is available to residents of the municipalities PVAS serves.

This program frees up much needed space in our facility and helps mitigate the spread of disease by ensuring animals arrive with bolstered immune systems.

Intake Requirements:
– Must provide a valid government issued ID
– Proof of ownership (for owner surrendered pets)
– Copies of any and all medical records for fee reduction requests

Please note that we do not accept surrenders or citizen strays at the PVAS Andrews Center. 

Partner Municipalities

Palm Valley Animal Society is the only open-admission animal intake facility in Hidalgo County. PVAS provides services for contracted municipalities’ animal control agencies and residents. Residents have full access to all of our admitting services.

Edinburg (956) 383-7411
Zip Code(s): 78539, 78540, 78541, 78542

Hidalgo (956) 843-2636
Zip Code(s): 78577

Hidalgo County (956) 383-0111

La Joya (956) 585-4855
Zip Code(s): 78560

McAllen (956) 681-2124
Zip Code(s): 78501, 78502, 78503, 78504, 78505

Palmhurst (956) 583-8697
Zip Code(s): 78573

Palmview  (956) 581-7411
Zip Code(s): 78572, 78574