Volunteer to help save lives.

For existing volunteers, sign in to the Volunteer Portal

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You can make a huge impact.

About our Volunteer Program

Palm Valley Animal Center and the Laurie P. Andrews PAWS Center welcomes anyone willing to donate their time to help save homeless animals in the Rio Grande Valley. For the safety of the animals, volunteers, guests and staff, completion of the Volunteer Program Registration process and Service Agreement is required prior to volunteering. See below for age qualifications.

Volunteer Program Contact Information
956.720.4563
volunteer@pvactx.org

For minors under 16 years old, please fill out the last page of the Volunteer Service Agreement.

Volunteer Frequently Asked Questions (FAQ)

What can I do as a PVAC/PAWS volunteer?

Volunteer opportunities are constantly changing as we grow and develop new programs.  The volunteer program is designed to create a wide range of opportunities for people of all ages, take a look at some of the Volunteer Opportunities available at PVAC/PAWS Center.  You will get more details and learn about the latest needs and options when you attend orientation.

How do I become an PVAC/PAWS volunteer?

Follow these steps to become an PVAC/PAWS Volunteer.
1. Complete the online Volunteer Application Form
2. Select orientation date
3. Attend Volunteer Orientation of your choice
4. VOLUNTEER!!!

Are there any ongoing requirements for volunteering?

Our volunteer management system (Volgistics) has a licensing fee for each user, so the system regularly removes volunteers whose account is inactive, therefore we ask that volunteers commit to at least 6 hours per month of service. 

Additionally, we require all volunteers to adhere to the PVAC/PAWS Policies, you must agree to these policies in order to submit a volunteer application.  Any questions or concerns about the policies may be directed to volunteer@pvactx.org.

I need to fulfill community service hours, what should I do?

If you are seeking community service hours for a pending or completed court case, contact the Volunteer Program using the contact information at the top of the page.

If you are seeking community service hours for school, an organization, or personal pleasure, please follow the steps in How do I become a PVAC/PAWS volunteer? 

I completed the online application, now what?

After submitting the online Volunteer Application Form, a confirmation email will be sent with the selected orientation date.

If you were unable to see and/or select an orientation date, this means that the current orientation dates have filled up. Please check back at a later date for the following months orientation dates or email volunteer@pvactx.org.

How long is orientation?

Volunteer Orientation includes a presentation and typically lasts about an hour. It is important to stay for the duration to complete the volunteer registration process.  

Can I just come walk dogs?

For the safety of the animals, volunteers, guests, and staff; completion of the Volunteer Registration Process is required prior to walking dogs at PVAC/PAWS. If you’d like to handle dogs or cats at PVAC or PAWS, you must also attend a Dog and Cat Care Training, which occur weekly. You can schedule that session through the volunteer portal or by contacting the Volunteer department.

I attended an orientation, now what?

Congratulations you are now a PVAC/PAWS Volunteer! Volunteer opportunities are constantly changing as we grow and develop new programs.  The volunteer program is designed to create a wide range of opportunities for people of all ages, take a look at some of the Volunteer Opportunities available at PVAC/PAWS Center.  

Due to the overwhelming need at PVAC & PAWS, we are open 7 days a week/365 days a year.  Below are the Volunteer Hours at PVAC/PAWS:

  • Monday through Saturday 11:00AM to 5:30PM

  • Sunday 11:00AM to 3:30PM

For more information about PVAC/PAWS Volunteer Program please email volunteer@pvactx.org.

I’m under 18, can I volunteer?

Yes, the PVAC/PAWS Volunteer Program welcomes anyone interested in volunteering who is older than 6 years of age. All volunteers, including minors & Junior Volunteers, must complete the Volunteer Registration Process prior to volunteering. 

Minors (ages 16 & 17): Must print the Volunteer Service Agreement, have their parent/guardian sign the form, & bring the completed form to orientation. Without the completed form minors will not be able to volunteering.

Minors are NOT PERMITTED to have guests accompany them while volunteering. This includes anyone who has not completed the PVAC/PAWS Volunteer Registration process and Junior Volunteers not accompanied by their registered parent/guardian.  

Junior Volunteers (ages 6-15):  Parents/guardians of Junior Volunteers must complete the Volunteer Registration Process and submit the Junior Volunteer Release, found on the Volunteer Service Agreement Junior Volunteer must be accompanied by their registered parent/guardian at all times while onsite.  

Registered parents/guardians of Junior Volunteers are NOT PERMITTED to have guests accompany them while volunteering with Junior Volunteer. This includes anyone who has not completed the Volunteer Registration Process, other Junior Volunteers not accompanied by their registered parent/guardian, or other minors.

What if I need documentation for my service/volunteer hours?

PVAC/PAWS Volunteers can track their volunteers hours using our Volunteer Portal. If you require other documentation regarding volunteer hours including PVAC/PAWS letterhead, please contact volunteer@pvactx.org.

What if I have a large group that wants to volunteer?

For private orientations, large groups or service projects please email volunteer@pvactx.org.

What if I have special accommodations?

Please email volunteer@pvactx.org or give us a call. For example, our volunteer orientation group at PVAC meets upstairs, and we can accommodate any requests if we know ahead of time.


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