Reclaiming your lost pet.
Must visit Palm Valley Animal Center
Admitting Department: Lost Pet Program
2501 West Trenton Road – Edinburg Texas 78539
956-686-1141, EXT 27 or 28
Monday – Saturday 11am – 6pm
Sunday 11am – 6pm
Valid government issued picture I.D. & proof of address
We accept Driver’s license, US or International passport, Government or other official photo identification, and Mexican Consulate Cards.
Proof of Ownership
Must provide the following in order to identify and reclaim lost pet:
Written proof of current dog registration/license for the area in which they live.
Rabies vaccination certificate from a licensed veterinarian. A rabies tag does not include the expiration date or the animal description, so it cannot serve as proof of current vaccination or ownership.
Veterinarian invoices and/or vaccination records from a licensed veterinarian.
Owners can use photographs/video as proof of ownership, but please be patient as this method might require more than one picture and/or meeting with Admitting Manager.
We do require this information before releasing any pet. This is for your safety as well as ours to protect getting pets returned to their rightful owner.
Pet Reclaiming Fees
Owners will be provided documentation regarding fees, tests, vaccinations, and wellness services provided. These fees must be paid in full before release of a pet, fees will be paid in the form of cash, debit or credit card. We do not accept $20 dollar bills and ask that owner be prepared to pay in exact change.
If pet was picked up by animal control you may have a citation from the city, in the event there is a citation on your pet you will be required to obtain the citation from animal control prior to the releasing of your pet.
Visit the PVAC Animal Intake page for more information on local animal control agencies
Palm Valley Animal Center is an incorporated 501(c)(3) nonprofit organization in Edinburg, Texas. © 2019. All rights reserved.